How to Set Up QRIS: A Complete Guide for Business Owners

QRIS, or Quick Response Code Indonesian Standard, is the national QR code standard that facilitates QR code payments in Indonesia. It was launched by Bank Indonesia and the Indonesian Payment System Association (ASPI). QRIS lets business owners accept payments from many payment apps registered as payment system service providers (PJSP), both banks and non-banks, using a single QR code.

Benefits of Setting Up QRIS for Business Owners

Setting up QRIS has many benefits for business owners, including:

• Wider market reach. With QRIS, business owners can reach customers who use a variety of payment apps, without having to open an account with every PJSP.
• More efficient and secure transactions. With QRIS, business owners do not need to provide transaction tools such as an EDC (Electronic Data Capture) machine, or handle cash, which can add operating costs and the risk of loss or theft.
• Transaction reports and reconciliation. With QRIS, business owners can monitor and manage the transactions that come into their accounts through a dashboard or app provided by their chosen PJSP.
• Support for government programs. With QRIS, business owners can take part in supporting the government's programs to promote financial inclusion and the digitalization of the economy.

Requirements and Steps to Set Up QRIS

The requirements and steps for setting up QRIS can differ depending on the PJSP a business owner chooses. In general, they are as follows:

• The business owner must have a bank account or e-wallet account registered with a QRIS PJSP. The list of QRIS PJSPs can be viewed here.
• The business owner must fill out the QRIS registration form provided by their chosen PJSP, either online or offline. The form usually asks for details such as business name, business address, phone number, email, type of business, bank account or e-wallet number, and supporting documents such as a national ID card (KTP), tax ID number (NPWP), trade business license (SIUP) and others.
• The business owner must wait for verification and approval from their chosen PJSP. The process can take several business days, depending on each PJSP's policy.
• The business owner will receive a static or dynamic QR code that can be printed and displayed at their place of business. A static QR code is fixed and never changes, while a dynamic QR code changes according to the transaction amount. A dynamic QR code usually needs a tool such as an app or EDC machine to generate a QR code for each transaction.

Examples of Setting Up QRIS at Several PJSPs

Here are examples of setting up QRIS at several popular PJSPs in Indonesia:

Bank Mandiri

Bank Mandiri offers QRIS to its customers in four ways:

• Static QRIS: customers can apply for a static QR code at the nearest Bank Mandiri branch, bringing documents such as KTP, NPWP, SIUP/TDP/NIB (business license, company registration and business identification number), a letter requesting a static QR code and a merchant registration form.
• QRIS API: customers can apply for a dynamic QR code through an API (Application Programming Interface) by contacting a Bank Mandiri Relationship Manager or emailing [email protected].
• QRIS EDC: customers can apply for a dynamic QR code through an EDC machine by contacting a Bank Mandiri Relationship Manager or emailing [email protected].
• QRIS Livin’ Usaha: individual customers can create a dynamic QR code online through the Livin’ Usaha app, which can be downloaded from the Google Play Store or App Store. Customers just register by entering their account number, phone number and email, and uploading a photo of their KTP and a photo of themselves.

DOKU

DOKU is a non-bank PJSP that offers QRIS to business owners. DOKU offers two ways to set up QRIS:

• DOKU QRIS: business owners can create a static or dynamic QR code through the DOKU website by filling out an online registration form that asks for details such as business name, business address, phone number, email, type of business, account number and supporting documents such as KTP, NPWP and SIUP/TDP/NIB.
• Juragan DOKU: business owners can create a dynamic QR code through the Juragan DOKU app, which can be downloaded from the Google Play Store or App Store. Business owners just register by entering their phone number and email, and uploading a photo of their KTP and a photo of themselves.

Finpay

Finpay is a payment gateway service developed by PT Finnet Indonesia, a company in the information and communication technology business. Finpay offers QRIS to business owners in the following ways:

• Finpay QRIS: business owners can create a static or dynamic QR code through the Finpay website by filling out an online registration form that asks for details such as business name, business address, phone number, email, type of business, account number and supporting documents such as KTP, NPWP and SIUP/TDP/NIB.
• Finpay EDC: business owners can create a dynamic QR code through an EDC machine provided by Finpay by contacting Finpay customer service at 1500 365 or emailing [email protected].